Introduction

e-Biz Technocrats Private Limited ("e-Biz Tech," "we," "us," or "our"), an ISO 9001:2015 certified company, operates a unified digital ecosystem comprising multiple specialized divisions, including but not limited to e-BizSkill, Brand4Ever, Enrich App, Naukri In My City, Deshraag Foundation, IT Certification, Admission Abroad, Edu4U, and QwickTeam (collectively, the "Divisions" or "Platforms").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, any of our Division websites/apps, or otherwise interact with our services (collectively, the "Services"). Please read this policy carefully. By accessing or using our Services, you agree to the practices described here.

Because our Divisions operate in different sectors (education, recruitment, IT training, business branding, study-abroad consultancy, and social welfare), some sections below apply specifically to certain Divisions. Each Division may also maintain its own supplementary privacy notice on its respective website; where a conflict exists, the Division-specific notice governs for that Division's services.

Information We Collect

Information You Provide Directly

• Identity & Contact Data: Name, email address, phone number, postal address, date of birth, and gender.
• Account Data: Username, password, and profile details when you register on any Division platform.
• Recruitment & Career Data (e.g., Naukri In My City): Resume/CV, work history, educational qualifications, skills, salary expectations, references, and other information submitted for job applications or employer postings.
• Education & Training Data (e.g., e-BizSkill, Edu4U, IT Certification, Admission Abroad): Academic records, certificates, test scores, enrollment details, and study-abroad preferences, including destination country, course interest, and budget.
• Business & Branding Data (e.g., Brand4Ever): Company details, business requirements, and project briefs shared for branding, marketing, or IT services.
• NGO/Community Data (Deshraag Foundation): Information shared for volunteering, donations, or participation in social welfare programs.
• Communications: Messages sent via contact forms, email, WhatsApp, or customer support chats.
• Payment Information: Billing details and transaction records when you pay for a course, certification, or service. Payment card and UPI details are processed by secure third-party payment gateways and are not stored on our servers.

Information Collected Automatically

• Technical Data: IP address, browser type, device identifiers, and operating system.
• Usage Data: Pages visited, time spent, referral URLs, click patterns, and interactions across our Divisions.
• Cookies & Similar Technologies: We use cookies, web beacons, and similar technologies to remember preferences, understand usage, and improve our Services (see Section 6).

Information from Third Parties

We may receive information about you from business partners, recruitment consultants, educational institutions, marketing partners, and publicly available sources, which we combine with information we collect directly.

How We Use Your Information

• Provide, operate, and maintain our Services across all Divisions.
• Match candidates with job opportunities and employers with suitable candidates (recruitment Divisions).
• Process enrollments, deliver training, and issue certifications (education and IT training Divisions).
• Facilitate study-abroad counselling and admissions support.
• Deliver branding, marketing, and IT consultancy services to business clients.
• Support NGO initiatives, volunteering, and donation management.
• Communicate with you regarding inquiries, transactions, updates, and promotional offers, with an option to opt out.
• Improve, personalize, and secure our websites and Services.
• Comply with legal, regulatory, and contractual obligations.
• Prevent fraud, abuse, and unauthorized access.

Sharing of Information

• Divisions within the e-Biz Tech ecosystem: Where necessary to provide cross-referred services. For example, a candidate registered on Naukri In My City may be referred to Edu4U or IT Certification for relevant upskilling opportunities.
• Employers, institutions, or partner organizations: Where you have applied for a job, course, or admission through one of our Divisions.
• Service providers and vendors: Third parties that support our operations, such as cloud hosting providers, payment processors, analytics providers, and email, SMS, or WhatsApp communication tools, all of whom are bound by confidentiality obligations.
• Legal and regulatory authorities: Where disclosure is required by applicable law, court order, or government request.
• Business transferees: In connection with a merger, acquisition, restructuring, or sale of assets, subject to this Privacy Policy or another policy that provides at least the same level of protection.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Resume/application data, course records, and business inquiry data are retained in line with applicable recruitment, education, and consumer protection regulations, after which it is securely deleted or anonymized.

Cookies and Tracking Technologies

• Remember your login information and preferences.
• Analyze website traffic and usage patterns.
• Deliver relevant content and advertisements.

You can control or disable cookies through your browser settings; however, some features of our Services may not function properly if cookies are disabled.

Data Security

We implement reasonable technical and organizational security measures — including encryption, access controls, and secure servers — to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, as applicable in India), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or erasure of your personal data, subject to legal retention requirements.
• Withdraw consent for processing, such as marketing communications, at any time.
• Lodge a grievance or complaint regarding the handling of your data.

To exercise any of these rights, please contact our Grievance Officer using the details in Section 12.

Third-Party Links

Our website links to independent Division websites (e-BizSkill, Brand4Ever, Enrich App, Naukri In My City, Deshraag Foundation, Admission Abroad, Edu4U, QwickTeam) as well as external partners. Each linked website may have its own privacy practices, and we encourage you to review their respective policies. We are not responsible for the content or privacy practices of external or third-party websites.

Children's Privacy

Our Services are not directed to children under the age of 18, except where a Division specifically provides educational content for minors under the supervision of a parent, guardian, or educational institution. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us personal data without consent, please contact us so we can take appropriate action.

International Users

While our Divisions (such as Admission Abroad) may assist users seeking opportunities outside India, our Services are primarily hosted and operated from India. By using our Services, you consent to the processing and storage of your information in India, which may have data protection laws different from your home country.

Grievance Officer & Contact Us

In accordance with applicable Indian law, the details of our Grievance Officer/contact point for privacy-related queries are as follows:

e-Biz Technocrats Private Limited

Email:info@ebiztechnocrets.com

Phone: +91 7067326661

For any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please reach out using the contact details above. We aim to acknowledge and address all privacy-related requests within a reasonable timeframe as required under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or the addition of new Divisions to our ecosystem. The "Last Updated" date at the top of this page indicates when this Policy was last revised. We encourage you to review this page periodically. Continued use of our Services after changes are posted constitutes your acceptance of the updated Policy.